top of page

Frequently Asked Questions

How do I book an appointment?

My books open on the first of each month for the following month, so on June 1st, the entire month of July will open and so on. Please be sure to select a New Guest Service to allow ample time otherwise your request may be denied due to time constraints.

Visit my New Guest page to read about my services and pricing and from there you can schedule your appointment. If there is nothing available at the time, please join the waitlist.

I think the booking system is broken, it says you are all booked up.

​It's not broken, it means I am all booked up at this time. I invite you to please join the wait list and I will reach out when an appointment time becomes available.   

Do you cut hair?
Yes, I do. If you have an appointment for a color service, I am happy to cut your hair during that time. I do not accept appointment requests for haircuts that are not accompanied by a color service. 

What are your salon policies?

Please visit  Hair by Kate Policies

​
 

How can I contact you?

Email is best. I work alone, so it is difficult to answer the phone or text messages while I am with another guest. This ensures YOU will receive my 100% undivided attention during your appointment time. 

myhairbykate@gmail.com

How do I reschedule?

If you need to make, change or reschedule an appointment please use the Vagaro booking system. This helps avoid all the back and forth  with emailing, texting or calling each other. 

Should I wash my hair before my appointment?

In the past, hair color was designed to penetrate hair that had been washed one time each week, it was made with a much higher concentration of ammonia. The hair color I choose to use is from Italy, it is much more gentle so it does not have the "power" to penetrate layers of product, oils and dirt that has accumulated. So the answer is, please come with clean dry hair.

bottom of page